What two questions do we ask ourselves about our boss?

Study for the Essentials of Fire Department Customer Service Test. Use flashcards and multiple choice questions, each with hints and explanations. Prepare thoroughly for your exam!

Multiple Choice

What two questions do we ask ourselves about our boss?

Explanation:
Trust and care are the two lenses employees use to evaluate a boss. Can I trust you captures reliability, honesty, and whether promises are kept; it’s about whether the boss acts predictably and fairly. Do you care about me reflects genuine concern for your well-being, development, and whether the boss listens and supports you. When both are present, employees feel safe, valued, and willing to engage, speak up, and stay motivated. The other options mention only one aspect or add respect, which doesn’t fully capture how employees assess leadership through these two essential questions.

Trust and care are the two lenses employees use to evaluate a boss. Can I trust you captures reliability, honesty, and whether promises are kept; it’s about whether the boss acts predictably and fairly. Do you care about me reflects genuine concern for your well-being, development, and whether the boss listens and supports you. When both are present, employees feel safe, valued, and willing to engage, speak up, and stay motivated. The other options mention only one aspect or add respect, which doesn’t fully capture how employees assess leadership through these two essential questions.

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